What does a change manager do?

In our globalized and interconnected economy organizations deal with continually shifting market conditions, customer demands, technologies, competition, stakeholders expectations and input costs. It is of utter importance to be aware of these changes and how to implement these in your company. More than ever companies are in need of people with a specific set of skills to help them implement changes. These kinds of talented professionals are called Change Managers. A professional that profile can be interpreted in multiple ways. But we would like to describe to you what a Change and Transition manager is.

The responsibilities of a Change manager:

  • Analysis of operational changes
  • Application of a structured methodology and lead change management activities
  • Communication with the affected employees
  • Support training efforts
  • Development of the strategic design and organizational development

Additional responsibilities:

  • Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams
  • Collaborating with management to gather and analyze operational information
  • Preparing change management strategies to reduce expenses, increase revenue, and maximize efficiency.
  • Evaluating cost structures and budgetary impact of the proposed changes.
  • Consulting with staff members and identifying and managing anticipated resistance.
  • Assisting with the restructuring of the staff component to optimize the effective implementation of the project.
  • Tracking implementation progress and reporting back to management.
  • Support and engage senior leaders
  • Coach managers and supervisors
  • Coordinate efforts with other specialists
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress

Skillset of a Change manager:

  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
  • Change management certification or designation desired
  • Experience and knowledge of change management principles, methodologies and tools
  • A solid understanding of how people go through a change and the change process
  • Great organizational, project, and time management skills.

Other common titles for change manager include might be change management:

  • Advisor
  • Analyst
  • Consultant
  • Coordinator
  • Facilitator

“A change manager works to ease in said changes in the most fluid manner possible, minimizing disruption to employees and projects – making them crucial to the flow of a business.”

As you may read a change and transition manager is a person of many talents with a main focus on expertise, experience and people skills. In a previous job they could have been CEO’s, general managers, operation managers, …

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